Get the Septic System Information You Need

At Tom Egan Cesspool Service, we understand that you may have questions about septic systems and our services. That’s why we have compiled a list of frequently asked questions (FAQs) to provide you with answers to common inquiries. Our FAQs cover a wide range of topics, including septic system maintenance, repairs, installation, and more. Take a look at our FAQs to find the information you need before contacting us.

If you can’t find the answer you’re looking for in our FAQs, don’t hesitate to give us a call. Our knowledgeable team is ready to assist you and address any additional questions or concerns you may have. We pride ourselves on providing exceptional customer service, and we’ll be more than happy to help.

In addition to answering your questions, we also offer free estimates for residential, commercial, and industrial septic system services. Whether you need routine maintenance, repairs, or a new installation, our expert team will ensure that you have a properly functioning septic system.

Contact Tom Egan Cesspool Service today for all your septic system needs. We’re here to provide you with the information, assistance, and expert services you require.

  • 1

    What is the difference between a septic system and a cesspool?
    A septic system is a wastewater treatment system that consists of a septic tank and a drain field, while a cesspool is an older type of system where all the wastewater is collected in a single underground pit without a separate drain field.

  • 2

    How often should I have my septic tank pumped?
    The frequency of septic tank pumping depends on various factors such as the size of the tank, the number of occupants in your home, and your water usage. On average, septic tanks should be pumped every 3 to 5 years to remove accumulated solids and prevent system failure.

  • 3

    What can I do to maintain a healthy septic system?
    Proper maintenance is key to a healthy septic system. Some essential tips include conserving water, avoiding flushing non-biodegradable items, using septic-safe cleaning products, and having regular inspections and maintenance performed by a professional.

  • 4

    How do I know if my septic system is failing?
    Signs of a failing septic system may include slow drains, gurgling sounds in plumbing fixtures, foul odors, sewage backups, or overly lush vegetation near the drain field. If you notice any of these signs, it’s important to have your system inspected by a professional.

  • 5

    Can I use additives to improve my septic system’s performance?
    It is generally not recommended to use additives in your septic system, as they can disrupt the natural balance of bacteria that help break down waste. Regular pumping, proper maintenance, and responsible water usage are more effective for system health.

  • 6

    What can make my system fail?
    If the amount of wastewater entering the system is more than the system can handle, the wastewater backs up into the house or yard and creates a health hazard. You can suspect a system failure not only when a foul odor is emitted but also when partially treated wastewater flows up to the ground surface. By the time you can smell or see a problem, however, the damage might already be done. By limiting your water use, you can reduce the amount of wastewater your system must treat. When you have your system inspected and pumped as needed, you reduce the chance of system failure. A system installed in unsuitable soils can also fail. Other failure risks include tanks that are inaccessible for maintenance, drain fields that are paved or parked on, and tree roots or defective components that interfere with the treatment process.

  • 7

    Are you going to ruin my lawn?
    I treat your property as if it were my own.

  • 8

    What will it cost?
    It depends on job size and difficulty.

  • 9

    When can I use the water again?
    I recommend that you use water lightly for the first 24 hours.

  • 10

    When can you get here?
    We will get there ASAP. In most cases, we can get there the same day you call.

  • 11

    How can I pay?
    Cash, check, American Express, MasterCard, or Visa only. Payment is accepted upon job completion.

  • 12

    Is a sunken depression a problem?
    This usually means your septic system has collapsed underground. Stay far away, as it can cave in more and you can fall.

Call Today 631-368-9311

Cesspool Pumping

We offer essential maintenance and upkeep by efficiently removing accumulated waste from cesspools, promoting optimal functionality, and preventing potential health hazards.


Cesspool repairs play a crucial role in restoring functionality to damaged or malfunctioning septic systems, ensuring efficient wastewater management and preventing environmental hazards.

Cesspool Installations

This involve the careful excavation and construction of underground tanks designed to collect and contain wastewater and sewage, ensuring proper disposal and environmental safety.


Our cesspool system cleaning involves the thorough removal of sludge, debris, and accumulated waste, ensuring proper flow, preventing clogs, and maintaining the efficiency and longevity of the cesspool system.


Cesspool system inspection entails a comprehensive assessment of the tank, pipes, and components to identify any structural issues, leaks, or signs of deterioration, allowing for timely repairs or maintenance!


24-hour cesspool emergency service provides immediate and round-the-clock assistance for critical situations such as overflowing or malfunctioning cesspools, ensuring prompt response for containment of the issue.

You Can Count on Tom Egan Cesspool Service

Over 30 Years of Experience

Quality Service at Affordable Prices

Fully Licensed and Insured

Residential & Commercial Customers

Available 24 Hours a Day

Family and Locally Owned and Operated

24/7 Emergency Services Available

Call our team today to schedule an appointment.

  • 631-368-9311


Here’s what our happy customer’s had to say about our Cesspool services:

I’m giving Tom Egan and Mike (including fellow team workers) the highest rating because I believed that everything would be taken care of because Mike explained everything a few times to help me understand what needed to be done to install a new cesspool system and what the old one was probably like! I looked outside in my front yard to find a big hole in the ground…not exactly a pretty picture! I called Tom Egan through the advice of a good neighbor and Mike came within the hour to check out my damage! Fortunately, everything inside the house was working perfectly! After Mike came to give me an estimate, I felt comfortable and ready to go with Tom Eagen Cesspool Service! They arrived 2 days later and were very professional, friendly, courteous, and respectful of not only me but my property. I thought we’d have to dig up a flowerbed but they were able to connect with the pipe deeper under the ground! I treated the guys to a yummy big lunch and they were all very appreciative and stated that was the best pizza they ever had! (Milanos in Commack! Hahaha) Mike had given me a high estimate to cover all the possibilities but I’m happy to say it didn’t come to that and I was fortunate to pay a little bit less! I’m very appreciative of the honor and truth this company lives by especially in today’s times with many companies taking advantage of their customers! Not Tom Egan! They are worth your trust! Ohhhh…notice the mailbox, flower bed, and the new little tree along the sidewalk…none of those were damaged at all! =) Thanks Mike and Team!!!! Owner Tom stopped by to check everything out and to say “hello!” A definite 5 STAR company!

Wendy S.

I’m giving Tom Egan five stars because from start to finish, these guys were honest and upfront. First Mike came out and located my old cesspool which was a scary old block construction. He gave a written estimate for a new installation that included contingencies. He said it might cost more if they needed a crane. In the end, they did not need the crane, so they didn’t charge me. I really appreciated knowing up front that there was a range of possibilities. On the day of the installation, Tom the owner was there and he did some of the interior plumbing work we needed. Another thing I appreciated is that these guys were respectful the entire time. Respectful to me, to my family, and to the property. They weren’t careless and they even came back to clean off the basement stairs. Installing a septic system is a huge job and it’s expensive. Still, Tom’s prices were in line with other estimates I received and these guys absolutely earned it. Everything works great and it’s nice not to worry about the system anymore. Especially if you deal with Mike, you know you are dealing with an honest, respectful, businessman who also gets his hands dirty doing the actual work. 10/10 I highly recommend Tom Egan Cesspool Service.

Robert Hill

I would recommend Tom Egan Cesspool’s service very highly. My cesspool collapsed into a huge sinkhole on Christmas morning. Mike came out Christmas Day, evaluated, and scheduled me immediately. They came the following day and worked steadily through the day until I had a new cesspool and overflow tank. Mike kept me informed and answered all my questions every step of the way. He kept me right at the very fair price point that he quoted. The crew was efficient, professional, polite, and personable. They leveled the front yard and cleaned up the street as well. It is evident that Tom Egan takes pride in the service he provides. And Mike is a gem……it was great working with him!!!!!!!

Kim Cotler

I can’t thank those who recommended this company enough! Tom, his nephew Michael and Colton were knowledgeable, professional and efficient. They were dogged in their pursuit of my cesspool and cleaned it out perfectly leaving the area neat and tidy. In short, they didn’t do a “ shitty” job rather an exceptional one.

Erica Rinear

Tried many Cesspool companies over the years with mixed results. You just want someone honest to get the job done at a fair price. I was backed up on a Sunday before the snowstorm and the only company that would come was Tom Egan. Truck pulled up when they said they would and Mike, the technician on the call, got right on the case got the job done and was patient and informative when answering my questions. That’s the way, uh-huh, I like it.

Michael Mitchell

Tom’s company was the second company called in to dig up our septic system to be inspected by the department of health. The first company made a mess of the inspection. From the first few shovels full of dirt, Tom was convinced the system would not pass inspection. While disappointed, it was clear that Tom knew what he was talking about. The septic system that had been installed many years back (by Priority Cesspool/Clear River – don’t ever call them) was done terribly; it was undersized, missing a baffle, buried too deep, etc. Tom worked with our engineer to abandon the old system and install the new. He was there for every level of inspection, follow-up, answered every call with any questions and was responsive on every level. He has been polite and a pleasure to work with, as has been every member of his team. I very strongly recommend Tom and company.

Michael Appollo

Tom Egan has always been honest, professional, and affordable. I have trusted his work for 30 years and would recommend him to anyone who wants reliable, quality service.

Peter Palumbo

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